This Refund Policy explains how Learning Rewired Lab handles refunds, cancellations, billing issues, memberships, subscriptions, and digital product purchases.
Last updated: June 2026
1. Overview
Learning Rewired Lab provides digital resources, tools, templates, guides, memberships, subscriptions, and related learning products. Because many products are digital and may be delivered immediately after purchase, refund eligibility may vary depending on the type of product or service purchased.
By purchasing from Learning Rewired Lab, you agree to this Refund Policy.
2. Digital products and downloads
Digital products, downloadable resources, templates, guides, toolkits, files, and similar materials are generally non-refundable once access has been granted or the product has been delivered.
This is because digital materials can be viewed, copied, downloaded, or used immediately after purchase.
3. Memberships and subscriptions
Memberships and subscriptions may be canceled at any time. Canceling a membership stops future billing but does not automatically create a refund for past payments.
Unless otherwise stated at the time of purchase, members retain access through the end of their current billing period after cancellation.
4. No prorated refunds
Learning Rewired Lab does not generally provide prorated refunds for unused portions of a billing period, subscription term, membership period, or digital product access window.
5. Billing errors
If you believe you were charged in error, please contact Learning Rewired Lab within 14 days of the charge so the issue can be reviewed.
If a billing error is confirmed, Learning Rewired Lab may issue a refund or correction at its discretion.
6. Duplicate purchases
If you accidentally purchase the same product, resource, membership, or subscription more than once, contact Learning Rewired Lab as soon as possible.
Duplicate purchase refund requests may be reviewed on a case-by-case basis.
7. Exceptional circumstances
Learning Rewired Lab may consider refund requests in exceptional circumstances, including technical access issues, duplicate charges, accidental purchases, or other unusual situations.
Approval of a refund request is not guaranteed and is handled at the sole discretion of Learning Rewired Lab unless otherwise required by law.
8. Payment processing
Payments may be processed through third-party payment providers such as Stripe. Refunds, when approved, are typically returned to the original payment method.
Processing times may vary depending on the payment provider, card issuer, bank, or payment method used.
9. How to request a refund
To request a refund review, contact Learning Rewired Lab through the contact page and include your name, email address used for purchase, date of purchase, product or membership purchased, and a brief explanation of the issue.